IDENTITY > BRANDED CALLS
IDENTIFY LEGITlMATE CALLS VS. FRAUD
Trust in Voice Restored
Better Trust and Engagement with Branded Calls
While the voice channel remains critical, spam, fraud, and robocalls are eroding trust. As confidence drops, so do answer rates, engagement, and revenue for operators and enterprises.
SBTS’ Branded Calls restores trust. Verified business info appears during calls, boosting answer rates and strengthening engagement.
Challenges for Operators and Enterprises
Without an identity layer, operators and enterprises risk lost revenue and user trust due to:
- Unanswered calls
- Fraud and spoofing
- Falling engagement
- Rising regulatory pressures
SBTS' BRANDED CALL SOLUTION
Branded Calls display a logo, caller name, and call reason directly on the recipient’s device. This identity layer separates legitimate calls from fraud, rebuilding trust in voice.
Verified Caller ID
Display names, logos, and intent in real time. Ensure customers recognize legitimate business calls for improved answer rates.
Higher Answer Rates
Reduce call rejection and boost engagement. Build long-term customer loyalty and ensure critical calls are answered.
Enhance Fraud Protection
Stop spoofing and robocalls. Restore trust in voice communication and minimize fraudulent activity.
Enrich the Customer Experience
Seamless, transparent call experiences that increase satisfaction and NPS. Reduce churn by offering a more secure and personalized call interaction.
New Revenue Streams for Operators
Monetize Branded Calls as a premium service for enterprises. Differentiate from competitors by positioning as a trusted voice enabler in the market.
Compliance-Ready
Meet fraud–reduction and authentication mandates.
Why SBTS for Branded Calls
